Technical Support Engineer
Szczegóły pracy
Technical Support Engineer at co.brick / Pracuj w IT Ogłoszenie archiwalne, może być już nieaktualne.
Technical Support Engineer
Lokalizacja:Anywhere)
Ogłoszenie Bezpośrednie
Szczegóły oferty:As a
Technical Support Engineer, you work primarily to address technical
issues relating to company multi-tenant, cloud-native commerce
offerings. You will resolve customer and implementation partner
complaints or problems, and create product problem reports and
troubleshooting documents for each issue.
Product:
Enterprise-grade digital commerce platform that manages advanced
commerce in B2B and B2C, with a state-of-the-art composable commerce
architecture.
Requirements:
Familiar with at least one
backend technology: Java/SpringBoot/RxJava/Node.js
Understanding of
cloud software architectures: GCP/Docker/Kubernetes.
Experience
with Linux / Unix environments.
Strong analytical, troubleshooting,
and pragmatic problem-solving skills.
Strong communication,
organization, and customer service skills.
Strong verbal and
written English skills (B2/C1).
Experience with JavaScript
framework e.g Angular/React/Vue.js – is nice to have.
Your
tasks:
Analyze and triage technical problems as part of the
company 2nd level support team.
Work with the 1st level support
team to communicate solutions back to the customer.
Root-cause
analysis and preparation of product reports or troubleshooting
documents for the engineering team.
Proactively find solutions for
technical issues before involving engineering teams and assist them in
more complex cases.
Do you want to be the next brick of
co.brick?
Salary: Employment contract: 13200-16600 PLN gross /
B2B: 16000-20000 PLN net +VAT.
Remote work – up to
100%.
Wellbeing – flexible working hours, no overtime, cyclical
integration, no dress code.
Benefits – Medicover.
Tools – modern
laptop / MacBook and monitor, ergonomic workplace, no open
space.
Location – new office in the center of Gliwice, parking, our
restaurant.
Project – development of one product (saas, cloud), you
work directly with the client, Scrum, small teams.
Development –
new cloud technologies, training budget, individual career paths,
knowledge sharing (Lunch Talk).
Company culture – startup
atmosphere, partnership approach, team and independent work, no
corporate rules.
Activity – we organize and support cultural and
technological events (Kaczyniec Space, Venture
Building).
Recruitment: 1. verification phone, 2. online meeting
(+optional task).
Thank you for your application.
If you
have any questions, feel free to contact us at
Referral
Program: From day one you are able to participate in our internal
referral program. Join with colleagues and earn up to 3000 PLN per
hired candidate. Bring the whole team and work together again
Dodano dnia: 08-10-2021
Podziel się
Reklama:co.brick
www Zobacz wszystkieoferty co.brick Reklama Załącz CVMaksymalny rozmiar 3 MB, format DOC, PDF, RTF lub ODT
Zaznaczam wszystkie zgody
Akceptuję regulamin korzystania z serwisu (rozwiń) .
Wyrażam zgodę na przetwarzanie moich danych osobowych (rozwiń) .
Chcę otrzymywać powiadomienia w sprawie podobnych ofert pracy
Recaptcha requires verification. I'm not a robot reCAPTCHA Privacy - Terms Już teraz każdy ma możliwość stworzenia własnego życiorysu w kilka chwil. Darmowy kreator CV bez rejestracji Stwórz darmowe CV Nasze serwisy branżowe Pracuj w IT Pracuj w Sprzedaży Pracuj w Finansach Pracuj w HR Pracuj w Mediach Pracuj wMarketingu #J-18808-LjbffrTechnical Support Engineer
co.brick
Wszystkie bezpośrednie ogłoszenia o pracę podlegają Warunkom korzystania z usługi firmy WhatJobs. Umożliwiamy użytkownikom oznaczanie postów, które mogą naruszać te warunki. Oferty pracy mogą być również oznaczane przez WhatJobs. Żaden system moderacji nie jest jednak idealny i oznaczenie wpisu nie gwarantuje jego usunięcia.